Return and Refund Policy

 1. WARRANTY COVERAGE  

All services provided by Night N' Day Automotive LLC are covered under our comprehensive 1-year warranty from the installation date.

 This includes: 

• Vinyl Wraps

• Ceramic Tint 

• Paint Protection Film (PPF)

  2. WARRANTY TERMS AND CONDITIONS  Coverage Period:

• All installations are warranted for one (1) year from the date of service completion 

• Warranty is non-transferable and applies to the original customer only. 

What's Covered: 

• Material defects

• Installation defects 

• Peeling or lifting 

• Discoloration 

• Bubbling 

• Installation-related issues

What's Not Covered: 

• Damage from accidents or collisions 

• Intentional damage or misuse 

• Environmental damage beyond normal wear and tear 

• Modifications by unauthorized installers 

• Damage from improper cleaning or maintenance  

3. RETURN PROCESS 

 Initial Inspection: 

• All concerns must be reported immediately upon discovery 

• Schedule an inspection appointment during business hours (9 AM to 7 PM) 

• Our team will conduct a thorough evaluation of the reported issue. Assessment Process: 

• Professional inspection of the affected area 

• Photo documentation of the issue 

• Determination of warranty coverage 

• Explanation of findings to the customer  

4. SERVICE RESOLUTION  

If Warranty Applies: 

• Repairs or replacements will be scheduled promptly 

• No additional cost for covered issues 

• Work will be performed at our Gilbert location 

• Standard turnaround times apply: 

 - Ceramic Tint: 2-3 hours  

 - Vinyl Wrap: 4-5 days   

 - PPF: 4-5 days  

Material Changes: 

• If a customer requests different materials after the initial installation, new material costs will apply 

• Labor for warranty work is covered under the original warranty 

5. CUSTOMER SERVICE PROCESS  

Scheduling Service: 

• Contact our team during business hours

• Provide vehicle information and description of the issue 

• Schedule an inspection appointment 

• Follow structured drop-off process, including:   

- Walk-around inspection   

- Detailed service explanation  

- Follow-up communication  

Payment Methods: 

• All payment methods are accepted for any non-warranty work 

• No charge for warranty-covered repairs  

6. MAINTENANCE RECOMMENDATIONS  

To maintain warranty validity: 

• Follow the provided care instructions 

• Use approved cleaning products only 

• Report any issues promptly 

• Maintain regular vehicle cleaning schedule 

• Avoid automatic car washes for the first 30 days  

7. CONTACT INFORMATION  

Night N' Day Automotive LLC Location:

Gilbert, Arizona 

Business Hours: 

9 AM to 7 PM 

Email: Support@nightndayauto.com

Phone: 623-304-3681

8. ADDITIONAL TERMS  

• Warranty coverage begins on the date of service completion 

• Warranty card/proof of service must be presented for warranty claims 

• Night N' Day Automotive reserves the right to modify warranty terms with notice 

• This warranty gives you specific legal rights, and you may also have other rights which vary from state to state  

9. DISCLAIMER  

This warranty represents the entire agreement between Night N' Day Automotive LLC and the customer regarding warranty coverage. No other warranties are expressed or implied. Night N' Day Automotive LLC reserves the right to make a final determination on warranty coverage based on inspection results.  

By accepting our services, you acknowledge that you have read, understood, and agree to the terms and conditions outlined in this warranty policy.